I had the Outlook 2007 set where when I open it up it asks for a password, and when I send something out, it asks for a password.

Some messages come through, every time I restart, the screen tells me I have a message in there.Ģ. Yet when I open my Outlook, I don't see anything. When I start up my machine, the windows login screen tells me that I have (1) message in my Outlook 2007 - I have it set up through, so my Outlook address is a address. How can I fix this issue? I can't find anything similar on Internet, hopefully someone can provide me some help on this.1. However, when I change the UPN back to ***.com, SARA tool fails again, and the value stays at 4 and 1.

I set the UPN of this user to ***., and rerun the SARA tool, no surprise, it succeeded. So it looks like, for some reason, this user is treated as a managed user, not a federated user. 4 and 1 are for the non federated user.ħ. I compare this to a working federated user, the value is 'DomainRegistrationState:3,DomainRegistrationUserState:2'. I also noticed these two values in the support information ' DomainRegistrationState:4,DomainRegistrationUserState:1'Ħ. When I use Microsoft Support and Recovery Assistant tool to check Outlook connection, and here is the weird part, it fails on Domain Registration Check, it says, ' We can't find this Office 365 domain: (****.com)'. This rules out the Outlook client on his laptop.ĥ. I tried a couple of different laptops with his credential, all have the same issue with Outlook. Only Outlook keeps asking for password.Ĥ. He can login to OWA, Sharepoint Online, Teams app on the laptop, Onedrive App on laptop, Mail app on phone, Mail app on laptop.

One user changed his password couple weeks ago, then he got a new phone number, he reconfigured the MFA, all of sudden, Outlook started to ask for password again and again.ģ. Our Domain is federated using ADFS, with Azure MFA enabled, no issue there. I have a weird o365 user issue, the symptom is Outlook keeps asking for password, after a couple of days troubleshooting, here are what I found:ġ.

Outlook not asking for password